Same-Day Retail Delivery, Returns & Customer Experience — Without Adding Staff.

Meet your customers where they are—on their phones. LABAU bridges the gap between your brick-and-mortar stock and the "need it now" consumer with same-day delivery.

RETAILERS

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Ready to be a part of the future of retail delivery?
Partner with LABAU. 

JOIN THE WAITLIST

RETAIL DELIVERY REIMAGINED WITH LABAU

LABAU is a same-day retail delivery, returns, and concierge platform that connects customers directly to your in-store inventory — delivering items in 45 minutes to 2 hours.

We offer:

  • Same-day delivery of in-store inventory

  • 24–36 hour returns (store-determined policy)

  • Return pickups for items purchased in-store

  • Delivery-only or on-foot couriers, depending on the city

  • POS integration for seamless order flow

You fulfill. We handle the rest.

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  • 1. Customer orders

    They shop through the LABAU app, selecting items from your store.

    2. You receive the order

    Your associate pulls the item, verifies it, and packages it for pickup.

    3. A LABAU courier picks it up

    We assign a trained courier (car, bike, or on-foot depending on the city).

    4. Delivered in 45–120 minutes

    Customers track the entire route in real time.

    No hiring. No delivery staff. No operational build-out.

  • ✔ Increase sales
    ✔ Convert online window shoppers
    ✔ Get same-day delivery without building an internal fleet
    ✔ No new hires
    ✔ Seamless POS integration
    ✔ Handle returns without staff burden
    ✔ Expand your local reach
    ✔ Compete with online competitors — without losing margin
    ✔ Access new customer data
    ✔ Offer a luxury customer experience

  • A. If the item was purchased through LABAU

    Customers may return their item within 24–36 hours (you choose the policy).
    You choose the refund rules:

    • Store credit only (recommended for retailers)

    • OR full refund (optional)

    We handle the pickup, delivery back to your store, and re-stock notifications.

    B. Returns for in-store purchases (NOT bought through LABAU)

    Customers can still use LABAU to return items from your store.

    • They request a LABAU return pickup

    • We deliver the item back to you

    • You process it under your normal refund policy

    This increases customer satisfaction without adding labor on your end.

  • Every LABAU order includes:

    • Coverage for loss, theft, or damage

    • Courier background checks

    • Photo verification at delivery

    • In-app signature capture

    • Barcode + order number scanning at pickup and drop-off

    This is your inventory — we treat it as such.

  • Joining LABAU is simple. Start by joining the Retailer Waitlist and sharing your store information.

    We review each submission to ensure alignment with LABAU’s service standards. If your store is selected, you’ll receive an invitation to schedule a 15-minute introductory call where we’ll walk through the platform and logistics.


    Once launched, your store will be added to the LABAU network and ready for same-day delivery.